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Table of Contents

Adding a user

Apporto allows you to create users individually or in bulk. For information about bulk user creation, see the article on importing users.

Use the information in this guide to learn how to:

Create a new user

The article on viewing users explains how to access the Users page.
user list button to create a new user

If a user does not already exist in the list, click create new user. The system will direct you to the Create user page. Fill in each relevant section for the user and then click save to submit the form.

Create the user profile

The first section in the Create user screen covers basic profile information.

The table below shows the values that make up the user profile.

Field Datatype Required? Notes
Email address String Yes This will serve as the username.
Each user must have a unique email address.
User active (status) Boolean No By default, the new user account will be active.
Avatar Image No The user icon appears on the Users and User profile pages.
Accepted formats include JPEG and PNG. A ratio of 1:1 is recommended (e.g., 100 x 100 pixels). Otherwise, your image will automatically be cropped or resized.
First name String Yes
Last name String Yes
Password String No Password format requirements:

  • A least 6 characters long
  • Include uppercase and lowercase letters
  • Include numbers
  • Include special characters
Re-enter password String No This must match the value in the “password” field.
Role Lookup value No
  • Admin
  • User (default)
Keyboard layout Lookup value No
  • None
  • Belgian French (AZERTY)
  • Canadian French (QWERTY)
  • Danish (QWERTY)
  • German (QWERTZ)
  • French (AZERTY)
  • Hungarian (QWERTZ)
  • Italian (QWERTY)
  • Japanese (QWERTY)
  • Latin American (QWERTY)
  • Norwegian (QWERTY)
  • Polish (QWERTY)
  • Portuguese Brazilian (QWERTY)
  • Spanish (QWERTY)
  • Swedish (QWERTY)
  • Swiss French (QWERTZ)
  • Swiss German (QWERTZ)
  • Turkish-Q (QWERTY)
  • UK English (QWERTY)
  • US English (QWERTY)

Additional features in this section:

  • Change avatar – This allows you to upload a new image for the user.
  • Send welcome mail – This function triggers a welcome email to be sent to the user with a single-use login link.
  • Create AD profile – This allows you to create a Microsoft Active Directory (AD) account for this user.

Link the user to groups

At the bottom of the Create user page, you may include the user in existing user groups.
user groups list on create user screen

To connect the user to a group, follow the steps below.

  1. From the “linked groups” tab, click add group.
  2. The system will display the Search for groups pop-up. To make it easier to locate the appropriate group, you may adjust the visible columns or filter or search through the list.
    group search pop-up for assigning a group to a user
  3. From the list, check one or more checkboxes to select groups for the user.
  4. Click add groups. The system will close the pop-up.
  5. The newly linked groups will display in the tab. Click unlink to remove any unwanted groups.
    linked groups section of the create user screen

View assigned desktops

The second tab in the bottom section displays desktops that are assigned to the user. For a new user, this may be empty until groups are assigned or other administrative settings are configured.
assigned desktops tab on the create user screen

See the article on editing a user for information on how to view assigned desktops after those other changes have been saved.

Configure desktop features

A number of desktop settings can be configured specifically for the user. When first opening the third tab on the screen, the default settings will display. You may update your view of the list by adjusting columns or filtering contents.
desktop features tab on the create user screen
To edit a feature setting, follow the steps below.

  1. From the list, click edit on a desktop feature to change its setting. This will trigger the edit pop-up.
    desktop feature edit pop-up
  2. Select a new value from the setting dropdown and click set value to save.
  3. The updated setting will display in the settings list.